Shipping Policy
Contact Email: service@rimkraft.com
Introduction
Rimkraft is committed to delivering your orders in a timely and secure manner. Our Shipping Policy provides detailed information on shipping durations, tracking, and insurance for various regions around the world.
Shipping Time Frames and Details
United States & Canada (US&CA)
Estimated Delivery: 5-10 business days.
Tracking: All packages are trackable.
Insurance: Shipping includes insurance coverage.
European Union & United Kingdom (EU&UK)
Estimated Delivery: 5-10 business days.
Tracking: All packages are trackable.
Insurance: Shipping includes insurance coverage.
Japan & South Korea
Estimated Delivery: 4-8 business days.
Tracking: All packages are trackable.
Insurance: Shipping includes insurance coverage.
Australia & New Zealand
Estimated Delivery: 7-12 business days.
Tracking: All packages are trackable.
Insurance: Shipping includes insurance coverage.
Singapore, Malaysia, Thailand, & Taiwan
Estimated Delivery: 4-8 business days.
Tracking: All packages are trackable.
Insurance: Shipping includes insurance coverage.
Other Countries & Regions
Estimated Delivery: 8-15 business days.
Tracking: All packages are trackable.
Insurance: Shipping includes insurance coverage.
Free Shipping
We offer Free Shipping on any single order totaling over $100. This offer is automatically applied at checkout and is subject to the same terms and conditions as our standard shipping service.
Tracking Your Order
Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number to track the progress of your delivery on the courier's website.
Shipping Insurance
Shipping insurance is included with all orders, providing added peace of mind. In the unlikely event that your package is lost or damaged in transit, please contact us at service@rimkraft.com.
Additional Information
Our business days are Monday through Friday, excluding public holidays.
The estimated delivery times are provided as a guideline and do not account for any delays caused by customs clearance processes.
In the event of a delay beyond our control, such as customs holds, natural disasters, or courier disruptions, we will endeavor to keep you informed, but we shall not be liable for such delays.
Changes to Shipping Policy
This Shipping Policy is subject to change without prior notice. Any changes will be reflected in the updated Shipping Policy on our website.
Questions
If you have any questions regarding our Shipping Policy or your order, please contact us at service@rimkraft.com.